Contact Us
One person builds and maintains this site, and that same person opens every email that lands here. No ticket queue, no outsourced inbox, no call center. Wondering whether the roughly 4-hour Swim with Whales trip from Cooly Eco Adventures suits a nervous first-timer, or how the small-boat marine biologist cruise from Tweed Heads South with Blue Seafaris actually runs (see Is a Whale Watching Cruise Worth It)? Ask, and you get an answer from someone who has read every listing on these pages line by line.
Things that get a faster reply:
- Outdated pricing anywhere on the site. Costs shift with the season and the operator, so a Spirit of Gold Coast cruise of 2 hours 50 minutes and a 4-hour swim tour sit at different price points. Point out the gap and the page gets corrected.
- Listings drift over time. An operator may change a departure point, or a cruise might quietly drop a launch time from Main Beach. Send a note and the entry gets checked against the live booking page, then amended or removed.
- Mistakes big or small. A cruise listed with a duration that no longer matches, a review count that has drifted, a departure point that has shifted. Corrections, even tiny ones, get acted on.
- Know of a trip these pages leave out? Any whale watching operator departing Main Beach, Southport, Tweed Heads or Chinderah with a live listing and public reviews can be added. Send the link and it gets reviewed the same way as the seven already listed. Rank is never for sale, and no operator can buy a better position.
- Anything the FAQ or the guides leave open, from age limits on a whale cruise to where a Coolangatta tour boards.
Email info@whalewatchingonthegoldcoast.com
Our Scope
No deposit, card number or booking is ever taken through this site. Choose the 2.25 to 2.5-hour Sea World Cruises trip or the 2.5-hour Blue Seafaris cruise out of Tweed Heads South, and the reservation, the payment and any refund are all handled on the live booking page of the operator or listing. Your money goes straight to the boat operator, not to any middleman. Once booked, the confirmation email carries your reference number, the exact departure point, usually the Sea World Cruises Terminal at Main Beach or Marina Mirage for Gold Coast cruises, or Tweed Heads South or Chinderah for Coolangatta-side launches, and a direct line to the crew, while the FAQ runs through what to pack, age limits and getting to the departure jetty. Every tour compared here comes with free cancellation, though cut-off times differ between operators, so read the terms on the specific listing before you commit.
Before you email, browse the roster of 7 tours spanning Gold Coast cruises, small-boat Coolangatta trips and one swim option. It usually answers things faster.